We will try our best to ensure you enjoy your experience on your preferred date. However, do kindly note that each experience is subject to availability and some experiences may require advance booking than the other.
Once your booking is confirmed, we will send you a confirmation email with all the information you may need to know to prepare for the experience. It is also important that you provide us with your full contact details so that we can promptly reach you should there be any last minute updates.
Please do not confirm any travel or accommodation arrangements (if required) until you receive our confirmation that your experience has been booked.
Insurance coverage is not included under the list of experiences. For some activities, our partners do provide some public liability insurance. We recommend that you confirm this upon booking and contract your own insurance when appropriate.
All our partners are carefully scoured and selected based on their knowledge and experience. We hope to keep these experiences unique and refreshing to all customers. Should you have any feedback or suggestions, please do contact us at firstname.lastname@example.org or +65 9178 1234.
Travel arrangements are not included in the package, unless otherwise stated. All customers have to make their own travel arrangements to the place of experience. Upon request, we can, however, assist by arranging transport based on capacity or type of transport. Please do note that this will incur an additional fee.
Due to the diversity of experience, rescheduling policies may vary. We advise you to review it in details prior to booking. Some experiences can be subjected to limited availability. We recommend you plan and book your experience early to avoid disappointment.